Refund policy

  • Returns are accepted within 7 days of receiving your order.
  • Items must be unused, in their original condition, and in the original packaging.
  • Products that are damaged due to customer misuse cannot be returned.
  • Refunds are processed after we inspect the returned item.
  • Customers are responsible for return shipping costs unless we sent the wrong or damaged product.

To request a return, contact us:

WhatsApp: +256 747 620 142

Phone: +256 767 680 840

Email: walkwellshoestore@gmail.com